Support

Tag: ghtr

Our Support Desk is where our clients and community come together to find solutions.

0 votes
0 answers
89 views

Hi!
Per this alert, you said we’ll need to update these two sites.
Imminent: Non-HTTPS Sites Labeled “Not Secure” by Chrome

Thanks!

0 votes
104 views

Hi!
We’ve discovered that the “Gather” section breaks when there are no events in it. While I can work with Carly going forward to have some more content in this, for the next few weeks, we’ll need a fix in place to ensure the page doesn’t break. Perhaps with some verbiage like “Check back to see our upcoming events”

  • Rosie GH asked 6 months ago
  • last active 6 months ago
0 votes
115 views

Hi!
We’ve found that when GPM links are shared on Facebook, they pull random images to go along with the post from parts of the site not necessarily associated with that direct link (i.e. an event page showing a thumbnail from one of the Changemakers bios).

You said there may be a plugin available to fix this or at least only pull images from the page being shared?

  • Rosie GH asked 7 months ago
  • last active 6 months ago
0 votes
129 views

Hi!
Whenever I try to log into the back end of the GPM site, it gives me an error that the site has attempted to redirect me too many times. When I load the front end of the site, it is fine, although we are having intermittent issues with internal pages giving a security warning.
-I checked the SSL certificate and this doesn’t expire until November
-I thought this might be an internal network issue like we had before with the Docs/CCI GH sites, but I just tested this on my phone (not connected to our network) and I am getting the same redirect error.

  • Rosie GH asked 9 months ago
  • last active 9 months ago
0 votes
129 views

Hi!
Transforms has requested that bmhtribute.com be redirected to the following page on the Transforms site:
http://www.greenhearttransforms.org/event/evolutionary-woman-a-tribute-to-barbara-marx-hubbard/

Thank you!

  • Rosie GH asked 9 months ago
  • last active 9 months ago
0 votes
217 views

Hi!
Can you implement the fix involving GH Transforms’ Instagram? Tieg sent along login details in the email last week.
Thanks!

  • Rosie GH asked 11 months ago
  • last active 9 months ago
0 votes
312 views

Hello,
We will need a copy of the current GPM site for testing and changes before moving it over.
Thanks!

  • Rosie GH asked 1 year ago
  • last active 1 year ago
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