Support

Tag: ght

Our Support Desk is where our clients and community come together to find solutions.

0 votes
0 answers
74 views

Hi,
Per our discussion about the Style Guide, we’d like the following green and grey colors adjusted slightly on the live site to reflect two that are included in Greenheart’s official Style Guide.
Here are the colors:
Green: Used for buttons
Current: #78C729
Greenheart’s Style: #8AC53F

Grey: Used for body text
Current: #67747C
Greenheart’s style: #585858

Thanks!

0 votes
80 views

Hi!
Jill has said that some of the Instagram photos being fed into their homepage have odd cropping and are too small, so they are low quality.

  • Rosie GH asked 5 months ago
  • last active 4 months ago
0 votes
101 views

Hi!
Please set up a working proof of concept on ght dev integrating a Pardot form. Kyle will provide necessary access.

THANKS!

  • Rosie GH asked 5 months ago
  • last active 4 months ago
0 votes
112 views

Hi!
Jill has requested that we alter the way that the program search works to allow for two things:

-Update the querystring based on searches, allowing back button history functionality and also easy grabbing of URL for sharing

-Hide empty terminology terms on searches

Thank you!

  • Rosie GH asked 5 months ago
  • last active 5 months ago
0 votes
96 views

Hi!
We’ve discovered an issue with the program images on the program landing pages.
Desktop: It seems that the image area near the text (a small strip in the middle) is the only thing that is clickable, rather than the whole image.
Mobile: Only the top half of these same images are clickable on mobile, rather than the full image. We’re seeing this on iPhone and Android.

  • Rosie GH asked 6 months ago
  • last active 6 months ago
0 votes
107 views

Hi!
Chase is reporting that he isn’t able to click on the image over the blog headlines to click through to the blog post – this is only a problem on PC, not Mac. You said you thought this was a template bug.
Thanks!

  • Rosie GH asked 6 months ago
  • last active 6 months ago
0 votes
92 views

Hi!
This page is currently displaying the incorrect form for partner inquiries – it seems to be pulling in a participant inquiry form: https://greenhearttravel.org/about/partner

Jill would like it to sync up with this: https://www.tfaforms.com/322663

  • Rosie GH asked 7 months ago
  • last active 6 months ago
0 votes
160 views

Hello,

Jill reported an issue with the “costs” tab in the high school programs not refreshing when selected on mobile. Can you take a look?

Thanks!

  • Rosie GH asked 10 months ago
  • last active 10 months ago
0 votes
256 views

Ciao!
Now that my form audit is complete across all sites, we are ready to have the wordpress@greenheart.info email added as admin email across all sites.

Grazie!
Buona notte!

  • Rosie GH asked 12 months ago
  • last active 11 months ago
0 votes
218 views

It has been reported that the FA forms on GHT are not integrating consistently – we’ll add more information to this ticket shortly.

  • Ray asked 1 year ago
  • last active 1 year ago
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