Support

Tag: ccigh

Our Support Desk is where our clients and community come together to find solutions.

0 votes
72 views

Hi!
I discovered today that I’m unable to add video to the landing pages on CCI Greenheart…
When I tried to add https://youtu.be/O-NB-0DNqxA to the Host Families landing page and https://youtu.be/92ahKhsdmvk to the Educators landing page, both remove the YouTube URL after saving so it does not appear on the page.

  • Rosie GH asked 4 months ago
  • last active 4 months ago
0 votes
119 views

Hi!
Work and Travel no longer needs the chart that is on top of the seasonal hiring pages:
https://www.cci-exchange.com/businesses/work-travel-program/summer/
https://www.cci-exchange.com/businesses/work-travel-program/spring/
https://www.cci-exchange.com/businesses/work-travel-program/winter/

This chart is also pushing down valuable job fair info that is below it – we’re pointing our Google AdWords ads for the job fairs to this page, so that info needs to be higher. I tried removing the content myself but I believe it is a template change, as it requires at least one line of content.
Thanks!

  • Rosie GH asked 6 months ago
  • last active 6 months ago
0 votes
124 views

Hi!
We’d like to unpublish the U.S. Internships program on the CCI Greenheart site because it is a low-traffic page for CAP and also might be distracting some users from the other “Educators” programs. You said this might involve a simple template change.
Thanks!

  • Rosie GH asked 7 months ago
  • last active 7 months ago
0 votes
109 views

Rosie has connected Murray and Tanner to figure out next steps to ensuring that inquires from this form filter properly in Salesforce: https://www.cci-exchange.com/participants/short-term-cultural-exchange/esl-summer-camp/apply/

Once that is solved, we’d like the ability to hide this field (a template change) because editorially we feel the radio button/date/location field at the top is unnecessary given that the camp is only located in one place.

  • Rosie GH asked 8 months ago
  • last active 7 months ago
0 votes
0 answers
160 views

Hi!
Work and Travel was wondering if we could add a line to the global footer on the CCI Greenheart site. They’d like it to go under the two listed (so at the bottom of the phone/address info). It would say:
CCI Greenheart Work and Travel: 866-684-9675

Thanks!

0 votes
164 views

Hi! I’d do this myself except I don’t have permissions to add users on this site :)

We need a blogger added to the Workblog site with the same permissions as the others. Email is nmccarthy@ccigreenheart.org

  • Rosie GH asked 9 months ago
  • last active 9 months ago
0 votes
153 views

Hi!
Could we add the Snapchat icon to the global footer on the CCI GH site? The icon should link to this page:
https://www.snapchat.com/add/greenheart.wt

I’ve also got an image that you can use for the icon, I will email that to you.

Thanks!

  • Rosie GH asked 9 months ago
  • last active 9 months ago
0 votes
198 views

Hi!
CAP is interested having their inquiry button on this page (https://www.cci-exchange.com/participants/work-intern/intern-and-trainee/) be removable, as currently their program is full.

  • Rosie GH asked 10 months ago
  • last active 10 months ago
0 votes
275 views

Ciao!
Now that my form audit is complete across all sites, we are ready to have the wordpress@greenheart.info email added as admin email across all sites.

Grazie!
Buona notte!

  • Rosie GH asked 1 year ago
  • last active 11 months ago
0 votes
196 views

Hi!

Can you add a blogger to the work blog site? Her email is gestilo@ccigreenheart.org. Thank you!

  • Rosie GH asked 1 year ago
  • last active 1 year ago
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