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Pending users no longer appearing in GHC users list

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Hi,
Kelsey, who works with Lauren on GHC, has been trying to find the following users. She pulled this list from “Pending” on Wednesday, and two days later she went to open them again and they are not in Pending or searchable via All. I’ve looked at all sections and cannot find them via email or GO ID search. Any ideas?

Here are the emails, GO ID and program for each:
lyrobinson2001@yahoo.com, 11513, Host Family
1528229202@qq.com, 72910, WT Summer 2015
649061675@qq.com, 71936, WT Summer 2015
535194330@qq.com, 77371, WT Summer 2015
464503626@qq.com, 79223, WT Summer 2015
bkcurtis@live.com, 6909, Host Family

Thanks!

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Best Answer
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Ok thanks – that’s odd. I’ll add this to our list.

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We can locate these users in the database, but they appear to have been marked as SPAM or removed manually – most of their user_meta data is gone also – such as their GOID.

We’ll need to rebuild these users one by one – we can do this together when we meet next.

  • Ray
    • Ray
    • 10 months ago
    We’ve checked in backups up until the 9th May and these user records seem unchanged and identical to the current data – the best idea might be to re-active the users as they are stored now and ask them to re-create their own data, if required.
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