Support

Logging hours to previous programs

Our Support Desk is where our clients and community come together to find solutions.

Answered
0
0

For GCI, some users have reported that they are not able to log hours to previous programs. Can you please investigate?

  • Ray
    Elyse provided a link to a profile which was having this problem - however, I checked and the profile belonged to a program that should not be able to log hours before 1 Jan 2014 - I'm waiting for Molly or Elyse to provide additional users having this problem to investigate further.
  • You must to post comments
Best Answer
0
0

Elyse contacted the LC who raised the issue and discovered the student was experiencing problems because they were not connected to a program. The student has been connected to the proper program and the issue has been resolved.

  • You must to post comments
Showing 1 result
Your Answer

Please first to submit.

Why not Search Our Work or Get in Touch