Support

GHT blog comments not displaying

Our Support Desk is where our clients and community come together to find solutions.

Answered
0
0

In reply-to comments on the GHT blog posts are not appearing on the site – they are in the backend. I asked Jill if she had made comments directly from the blog, or in the dashboard, waiting to hear back. Unfortunately I can’t test this on staging because I can’t login (See other ticket :)

Not sure if this has anything to do with it but I noticed that we need to “upgrade the Disqus comments” > “You need to upgrade your database to continue.”
http://greenhearttravel.org/wp-admin/edit-comments.php?page=disqus

  • You must to post comments
Best Answer
0
0

We’ve removed Disqus ( after finding no viable way to sync the missing comments ) and installed Epoch ( this is a simpler, faster loading comment system, which does have some nice add-ons and it 100% native – no syncing.. ).

Please take a look at the staging site and try it out – if this looks good, we could push this back to production asap:

  • Ray
    We’ve deployed this to live now and validated the update – please check and confirm.
  • You must to post comments
0
0

The commenting system had been disabled – perhaps because it required a DB update – we’re run this now and re-enabled the plugin – display seems correct, please confirm if the missing comments are now showing:

http://greenhearttravel.org/teach-abroad-programs/teach-abroad-south-korea/which-tefl-course-should-i-take-to-teach-in-korea#disqus_thread

  • Ray
    We’re running some scripts to try to re-sync the comments back to Disqus – we’ll update this ticket when it’s complete.
  • Ray
    We’ve tried all routes and cannot get these missing comments to sync correctly – we’ve instead worked on a replacement native plugin, which will not have syncing issues
  • You must to post comments
Showing 2 results
Your Answer

Please first to submit.

Why not Search Our Work or Get in Touch