Our Support Desk is where our clients and community come together to find solutions.
When a Work and Travel or Intern & Trainee user logs volunteer hours, the hours do not appear under “awaiting approval” when the user views the logged Volunteer Hours under Log Hours. The awaiting hours are also not showing up for the Work and Travel and Intern & Trainee rewards “awaiting column” or within the reward itself under Hour approval.
However, when a report is ran the hours and users do show up in the report. I think this only affects Work & Travel and Intern&Trainee members. I forwarded an email from Elyse that also includes screenshots.
Please login first to submit.