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Just testing “ccigreenheart.org” and server not found message appearing in all of the browsers. Is there something else that needs to be updated in GoDaddy?

  • Ray
    We're working with WPE to resolve this issue and will update this ticket in due course.
  • Ray
    Could you please update the A record on cci-exchange.com to 45.79.202.96.
  • Nelly
    To confirm, update the A record for cci-exchange.com and not ccigreenheart.org?
  • Ray
    That's correct - this is just due to a host update made by WPE - but seemed relevant to the domain work we're doing as it came up during their own investigation.
  • Ray
    Just an update to this ticket to let you know that WPE have staged and hosted the site on a new test domain to try to resolve the last of the redirection issues.
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Best Answer
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WPE have concluded their review of the domain and confirm that all is working as expected.

The only issue that can’t be resolved is with direct connection to https://ccigreenheart.org/ – with the https protocol – this is because their is no valid SSL certificate installed – this presumably could be resolved by purchasing an extra cert, but we’re not sure if that is necessary – please advice..

  • Nelly
    I will check and let you know - thanks.
  • Nelly
    Not needed at this time – thanks.
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