Support

Category: General

Our Support Desk is where our clients and community come together to find solutions.

General

0 votes
49 views
  • Rosie GH asked 3 months ago
  • last active 3 months ago
0 votes
0 answers
98 views

Hi!
You had the idea of moving the SSL for all of Greenheart’s sites to WP Engine because it is free and a little more straightforward than GoDaddy. This is already in place for Global Purpose Movement.

0 votes
117 views

Hi!
I need to create a couple new users on the Greenheart.org site so that they can blog. Can you upgrade my permissions so that I can just do this myself? Instead of having to have you do it :)
Thanks!

  • Rosie GH asked 6 months ago
  • last active 6 months ago
0 votes
0 answers
134 views

Hi!
Work and Travel was wondering if we could add a line to the global footer on the CCI Greenheart site. They’d like it to go under the two listed (so at the bottom of the phone/address info). It would say:
CCI Greenheart Work and Travel: 866-684-9675

Thanks!

0 votes
135 views

Hi! I’d do this myself except I don’t have permissions to add users on this site :)

We need a blogger added to the Workblog site with the same permissions as the others. Email is nmccarthy@ccigreenheart.org

  • Rosie GH asked 7 months ago
  • last active 7 months ago
0 votes
127 views

Hi!
Could we add the Snapchat icon to the global footer on the CCI GH site? The icon should link to this page:
https://www.snapchat.com/add/greenheart.wt

I’ve also got an image that you can use for the icon, I will email that to you.

Thanks!

  • Rosie GH asked 7 months ago
  • last active 7 months ago
0 votes
106 views

Hi!
Transforms has requested that bmhtribute.com be redirected to the following page on the Transforms site:
http://www.greenhearttransforms.org/event/evolutionary-woman-a-tribute-to-barbara-marx-hubbard/

Thank you!

  • Rosie GH asked 7 months ago
  • last active 7 months ago
0 votes
138 views

HI!
DNS details need to be updated in accordance with the email sent from WP Engine on Aug. 23 – according to the email, it includes the following: gpm, ccighdev2, ccighdev, ghvanilla, emanuelk, ccigh, ghtdev, greenheartclub, ght, gocci, docscci, gcidev, ghintl, ghi, ccighdev3

Thanks!

  • Rosie GH asked 7 months ago
  • last active 6 months ago
0 votes
193 views

Hi!
We are wanting to begin the process of transferring Greenheart.info to Greenheart.org.
Per our meeting yesterday, I’ve sent Bjorn a follow-up email with your questions regarding referrals and any possible impacts on SEO.
I’m speaking to Catherine today about the donation page/Neon and any implications there.
You said you needed to begin research about whether the existing SSL certificates are transferrable as well as to check on Storyform details.
Thanks!

  • Rosie GH asked 9 months ago
  • last active 8 months ago
0 votes
184 views

Hi!
We’re wanting to ensure that changes with Authorize.net won’t have any effects across our sites. Murray – you had mentioned opening a ticket with Gravity Forms to ensure that everything is intact on their end?
Thanks!

  • Rosie GH asked 9 months ago
  • last active 9 months ago
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